Excerpted and adapted from 21st Century Discipline, revised edition, by Jane Bluestein, Ph.D. © 1999, McGraw-Hill Children's Publishing, Grand Rapids, MI.

Alternatives to Advice-Giving:
Ask, Don’t Tell

by Jane Bluestein, Ph.D.

The questions that follow are provided to help with the mechanics of mastering the technique of “asking—not telling,” an effective alternative to giving kids advice that encourages independence and problem-solving competence. The questions are in no particular order and will neither be relevant nor appropriate for every child or situation you encounter. Read through the list for ideas and to help become more familiar with the process. Use what works for you. Add to this list as you think of other questions or want to note ideas that work.

The purpose of these questions—and this process —is to allow you to put the responsibility for solving a particular problem on the child, almost like throwing a ball back to him, over and over, even though it will almost always seem easier to just catch the ball (the problem) and run with it yourself. Remember, you want to get a dialogue going, one in which the child does most of the talking and you do most of the listening. You want to help him get a better grip on what’s going on in a particular situation, and to determine what he wants, which options are available (and won’t create additional problems) and what he’s ultimately going to try to make it better or make it right.

This process is only as good as your ability to listen and respond to what you’re hearing. Be careful that you don’t simply run down this list, bombarding your child with a series of questions. Please do not “drill” your students or get impatient to ask the next question. This is not a script and the questions are not the issue—the process is!

So next time a child* trusts you enough to come to you with a problem, watch the tendency to offer solutions or advice. Try this process and watch how smart even young children can be!

*This process works especially well with adults! Regardless of who has approached you, the process of listening, reflecting and using questions to help guide the other person to his own solution is extremely respectful of his intelligence, and his capacity for solving his problems.

 

Some Sample Questions

Square gold What happened?
Square gold What would you like to happen next?
Square gold What do you think will (or might) happen next?
Square gold How do you think you’ll feel later (or afterwards)?
Square gold How would you feel if that happened to you?
Square gold What have you tried so far?
Square gold What’s worked for you in the past?
Square gold What else could you try?
Square gold What kind of back-up plans do you have if that doesn’t work?
Square gold What have you tried that’s worked with this person?
Square gold What have you tried that’s worked in similar situations?
Square gold What are you risking by doing that?
Square gold Is it worth it?
Square gold How can you take care of yourself in this situation?
Square gold How would you like him/her to treat you?
Square gold What do you plan to say?
Square gold What seems to work for the other kids?
Square gold If you had a magic wand, how would you make this turn out?
Square gold What do you think the other person wants?
Square gold What have you just agreed to?
Square gold Will that create any problems for you?
Square gold Will that create any problems for anyone?
Square gold What if you change your mind?
Square gold What else might you try?
Square gold What have you learned from this?
Square gold What are you going to do the next time you’re tempted to do that?
Square gold How are you going to avoid this problem in the future?
Square gold How are you going to prevent this problem in the future?
Square gold Is this helping?
Square gold How important is it for you to (pass this class, get the part, stay in this relationship, make the team. . .)?
Square gold What are you willing to do to (pass this class, get the part, stay in this relationship, make the team...)?
Square gold What will happen if you don’t (pass this class, get the part, stay in this relationship, make the team...)?
Square gold How will you know if that’s a good choice?
Square gold What would you have to do differently to make this work?
Square gold What are you willing to change?
Square gold How can you find out?
Square gold What questions do you have?
Square gold How do you think you might handle this the next time it occurs?
Square gold What do you wish you could say to this person?
Square gold Do you want the situation to change?
Square gold How do you want the situation to change?
Square gold Are you willing to consider other options?
Square gold What will you do the next time you run into him/her?
Square gold What does this person want you to do to make things right?
Square gold What might you propose as an alternative?
Square gold What will happen if you get caught?
Square gold Would you like to talk about it?
Square gold Would you like to talk to someone else about this?
Square gold Can you live with that?
Square gold What are you being blamed for?
Square gold What parts of this situation are beyond your control?
Square gold What parts of this situation are within your control (or influence)?
Square gold What are the limits (or criteria or deadlines) in this situation?
Square gold How much time do you need to decide?
Square gold What if you’re OK the way you are?
Square gold What would that sound like?
Square gold How are you going to follow up on this?
Square gold When are you going to follow up on this?
Square gold What do you wish this other person would do?
Square gold If the situation doesn’t change, how can you take care of yourself?
Square gold What bothers you the most about this situation?
Square gold What do you like best about this person?
Square gold Do you want to solve this problem?
Square gold Do you need more time to think about it?
Square gold Do you want me to leave you alone?

Other questions:

How I will remember to ASK (or just LISTEN!) the next time I’m tempted to give advice?

For more information, order Dr. Bluestein’s article, “Ask—Don’t Tell”.

9 Benefits of Asking Questions instead of Giving Answers

NUEVO: 9 Beneficios Que Tiene Hacer Preguntas en Vez de Dar Respuestas

NOUVEAU: 9 Avantages à Poser des Questions au lieu d’en Donner des Réponses

Supporting Kids in Crisis: Non-supportive patterns to avoid!

See other handouts and excerpts from 21st Century Discipline:

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© 2008, Jane Bluestein, Ph.D., Instructional Support Services, Inc.
Last updated on October 16, 2006 6:03 PM